Frequently Asked Questions

All Souss & Stone products are made and packaged in Morocco, then imported and distributed in the United States by SEVOYA LLC. Each product page identifies its ingredients, directions, organic status, and country of origin.

Our Organic Prickly Pear Seed Oil, Organic Moroccan Argan Oil, and Organic Moroccan Rose Water are certified organic. Moroccan Argan Hair Serum is not certified organic and is labeled separately. Sets containing Hair Serum are not described as entirely organic.

Our qualifying oils and Rose Water are certified organically by Ecocert. SEVOYA LLC is certified by Baystate Organic Certifiers under the USDA National Organic Program for handling those certified-organic products in the United States. Certification wording and badges are used only where applicable. See our Organic Certification page for complete details.

Our formulas vary by product. The certified-organic oils and Rose Water use concise ingredient lists. Moroccan Argan Hair Serum is a leave-in cosmetic formula containing argan oil, silicones, tocopheryl acetate, and fragrance. Every product page lists its complete ingredients so you can make an informed choice.

The single-ingredient Prickly Pear Seed Oil and Moroccan Argan Oil do not contain added fragrance. Moroccan Rose Water has the natural aroma of rose. Moroccan Argan Hair Serum contains perfume. Review the complete ingredient list on each product page before purchasing.

SEVOYA LLC does not test its finished products on animals. We do not currently display a third-party cruelty-free certification seal.

Individual sensitivities vary. Review the complete ingredient list, follow the product directions and warnings, and patch test before first use. Discontinue use if irritation occurs. Customers with known allergies or ongoing skin concerns should consult an appropriate healthcare professional before use.

Apply 2–3 drops to clean skin or hair as needed. For facial use, press gently over the face and neck until absorbed. For hair, use a small amount through the mid-lengths and ends. Facial use remains its primary Souss & Stone positioning.

Apply 2–3 drops to clean skin or hair as needed. For facial use, press gently over the face and neck until absorbed. For the body or cuticles, massage a small amount into the desired area. For hair, smooth a small amount through the mid-lengths and ends. Start with less and add more only as needed.

After cleansing, close your eyes and mouth and mist lightly over the face. Use it before facial oil or during the day as a refreshing step.

Apply a small amount to damp or dry hair, focusing on the mid-lengths and ends. Distribute evenly, leave in, and style as usual. Do not rinse. Start with a small amount to avoid weighing down the hair.

Moroccan Argan Oil is a single-ingredient, certified-organic oil that can be used on skin or hair. Moroccan Argan Hair Serum is a leave-in finishing formula designed for hair shine and a smoother-looking finish. The Hair Serum contains additional cosmetic ingredients and fragrance and is not certified organic.

Prickly Pear Seed Oil has an ultra-light texture and is positioned primarily as a facial oil. Moroccan Argan Oil has a richer, more versatile feel and may be used on the face, body, cuticles, or hair. Both oils are certified organic and cold-pressed, but they serve different roles in a routine.

Choose Prickly Pear Seed Oil if you prefer a lightweight facial oil and a simple radiance-focused step. Choose Moroccan Argan Oil if you want a more versatile oil that can be used across the face, body, cuticles, and hair. You can also explore the Moroccan Oil Duo if you would like both options.

Yes. The product label supports use on clean skin or hair as needed. Souss & Stone presents it primarily as a facial oil, but a small amount may also be applied to the mid-lengths and ends of hair.

Yes. Apply 2–3 drops to clean skin and press gently over the face and neck until absorbed. Begin with a small amount, especially if you prefer a lighter facial-oil finish.

Yes. Mist Organic Moroccan Rose Water over clean skin first. While the skin is still slightly damp, apply Prickly Pear Seed Oil or Moroccan Argan Oil and press gently over the face and neck.

You may use both, but they do not need to be layered together. Prickly Pear Seed Oil is well suited to a lightweight facial step, while Moroccan Argan Oil may be used where a richer or more versatile oil is preferred. Many customers may find it simpler to use them at different times or for different areas.

Begin with 2–3 drops. A small amount is usually sufficient for the face and neck. Use less for fine hair and add more only when needed for the body, cuticles, or thicker hair.

Yes, unless the individual product directions state otherwise. The oils may be used morning or evening as needed, and Rose Water may be used after cleansing or as a refreshing step during the day.

The smaller sizes are useful for trying a product, travel, or lighter use. The larger sizes are better suited to regular use or customers who plan to use an oil across the face, body, or hair. Prickly Pear Seed Oil is available in 15 ml and 30 ml. Moroccan Argan Oil is available in 50 ml and 100 ml.

Yes. Follow the directions and warnings on each product label. Patch test before first use. For external use only. Avoid contact with eyes, and close your eyes and mouth when misting Rose Water. Discontinue use if irritation occurs and keep products out of reach of children.

Stop using the product and rinse the affected area if appropriate. If symptoms persist or you experience an allergic reaction, seek medical advice. Keep the product packaging and contact us at care@soussandstone.com with the product name and order number.

Keep products tightly closed in a cool, dry place away from direct sunlight and excessive heat. Follow any additional storage directions shown on the individual product label.

Both sets include Organic Moroccan Rose Water 100 ml and Organic Prickly Pear Seed Oil. The Moroccan Glow Starter Set contains the 15 ml Prickly Pear Seed Oil and is designed as an introductory ritual. The Premium Face Ritual contains the larger 30 ml Prickly Pear Seed Oil.

The Full Moroccan Ritual includes Rose Water, Prickly Pear Seed Oil, and Moroccan Argan Oil for a flexible face, body, and hair routine. The Complete Discovery Set adds Moroccan Argan Hair Serum for customers who want to explore the complete Souss & Stone collection.

The Hair & Skin Set and Complete Discovery Set include Moroccan Argan Hair Serum. The Hair Serum is not certified organic, so sets containing it are not described as entirely organic.

The Moroccan Oil Duo contains Organic Prickly Pear Seed Oil 15 ml and Organic Moroccan Argan Oil 100 ml. Both included oils are certified organic and cold-pressed.

Our ritual sets are thoughtfully curated for personal use or gifting. Product packaging and presentation may vary, and dedicated gift wrapping is included only when specifically stated on the product page.

For eligible individual products, choose a one-time purchase or subscribe and save 10%. Select delivery every month, every 2 months, or every 3 months. Your first order is charged when it is placed, and future orders are billed automatically at your selected frequency until canceled. Ritual sets are available as one-time purchases only.

No. There is no minimum commitment. You may skip, pause, change frequency, or cancel before the next order through your customer account.

Yes. The 10% subscription discount applies to each scheduled delivery of an eligible individual product while the subscription remains active, unless a future price change is disclosed in accordance with the applicable terms.

Subscription orders qualify for free standard shipping within the contiguous United States and Washington, D.C. when the merchandise subtotal is $75 or more after discounts and before taxes and shipping. Orders below the threshold are charged the applicable shipping rate shown at checkout. Orders of $75 or more shipping to Alaska or Hawaii qualify for a discounted shipping rate rather than free shipping.

Sign in to your customer account to skip, pause, change your delivery frequency, or cancel your subscription before the next order is processed. See our Purchase Options Cancellation Policy for complete terms.

Shipping rates for orders under $75 are calculated and displayed at checkout. Orders with a merchandise subtotal of $75 or more after discounts and before taxes and shipping qualify for free standard shipping within the contiguous United States and Washington, D.C. Orders of $75 or more shipping to Alaska or Hawaii qualify for a discounted shipping rate rather than free shipping. We currently ship within the United States only. See our Shipping Policy for complete details.

Orders are processed within 2–3 business days. You'll receive a shipping-confirmation email with tracking when your order leaves our Leominster, Massachusetts fulfillment location.

Standard delivery typically takes 3–7 business days after shipment. Carrier delays, severe weather, and holiday volume may affect delivery times.

Each order is packed with protective materials appropriate for glass bottles and liquid products. We take care to reduce movement, leakage, and breakage during shipment.

Yes. Use the tracking link in your shipping-confirmation email or enter the carrier tracking number on our Track Order page.

Contact us promptly and within 7 days of delivery with your order number and clear photographs of the outer package, shipping label, damaged product, and any leakage. See our Return & Refund Policy for complete eligibility requirements.

Eligible products may be returned within 14 calendar days of delivery if they are unopened, unused, untested, sealed, undamaged, and in their complete original packaging. Return authorization is required before sending any product back. To request a return, email care@soussandstone.com with your order details. See our full Return & Refund Policy for complete eligibility requirements and instructions.