Frequently Asked Questions

All of our products are made and packaged in Morocco, then brought to the U.S. by SEVOYA LLC. Each one is crafted with care, with a focus on quality, origin, and simple botanical ingredients.

Our prickly pear seed oils, argan oils, and rose water are certified organic. Our Moroccan Argan Hair Serum is not certified organic and is labeled separately so you always know exactly what you're getting.

Our certified organic products are produced in Morocco to recognized organic standards and certified organic by Baystate Organic Certifiers under the USDA National Organic Program. You'll see clear labeling on each product that qualifies.

Yes. We believe in clear origin and simple botanicals, without overcomplication. Each product lists its ingredients openly so you know what you're applying.

No. We do not test our products on animals.

Apply 2–3 drops to clean skin. It's our signature facial oil — lightweight and easy to layer into your routine.

Spray directly onto the face for instant freshness, use it as a toner after cleansing, or add it to face masks. It's a refreshing first step in your ritual, suitable for all skin types.

Yes — they're designed to work as a ritual. A popular pairing is our Prickly Pear Seed Oil with our Rose Water, available together as the Premium Face Ritual.

Yes. We recommend a patch test before first use. For external use only. Avoid contact with eyes; if contact occurs, rinse with water. Discontinue use if irritation occurs, and keep out of reach of children.

Store in a cool, dry place away from direct sunlight to keep your botanicals at their best.

We accept returns within 30 days of delivery for unopened, unused products in original condition. Contact us at care@soussandstone.com to start a return. See our full Return Policy.

Subscribe & Save lets you choose a delivery frequency of every 30, 60, or 90 days and save on every delivery — 10% off individual products and 5% off ritual sets. Your first order is charged today at the subscription price. Future orders are charged automatically at the same price on your chosen schedule. Free U.S. shipping applies when the order subtotal is $75 or more.

Yes. You can skip, pause, reschedule, change frequency, or cancel before the next order date through your account. There is no minimum commitment. See our Purchase Options Cancellation Policy for full details.

We offer free U.S. shipping on orders over $75. A flat rate of $4.99 applies to U.S. orders under $75.

Orders are packed within 1–2 business days from our U.S. fulfillment studio. You'll receive tracking by email once it ships.

Each order is packed by hand with care for glass bottles and botanical oils, so it arrives safely.

Yes — visit our Track Order page or use the tracking link in your shipping confirmation email.

If anything arrives damaged or leaking, contact us within 7 days with your order number and a photo, and we'll make it right. See our Returns & Refunds page for details.